Support

Welcome to the Support Centre
for Canada GeoPortal. New User? Click Here

Frequently Asked Questions

Frequently Asked Questions

Get answers to some of the more common questions we're asked.

Manuals

Manuals

Download instructional user guides and PowerPoints for reference and learning.

videos

Videos and Training

View product and service videos to outline functionality and how to use the features.

User Service Request

Submit a User Service Request

Users can submit a service request to their administrator.
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support computer

Computer Settings and User Services

If you experiencing problems launching or seeing some of the systems.

reset

User Account Reset Service

Reset your account if it's locked or you forget your password.
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Note: if you are expecting an email from us, please check your "Junk" email folder. Some users have noted that emails from us ("emailaddress @ CanadaGeoPortal.com") are going to their Junk email folder. If so, change your Outlook settings (in the Action menu for Junk Email) to "Add Sender's Domain to Safe Senders List".
 
 
Canada GeoPortal is a service offered by Infrastructure Ontario and SKE Inc. GeoPortal Canada